Terms of service

Last updated: August 13, 2026

OVERVIEW

Welcome to Packro TCG! The terms "we", "us", and "our" refer to Packro TCG. Packro TCG operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").



The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.



Please read these Terms of Service carefully. By visiting, interacting with, or purchasing from our Services, you agree to be bound by these Terms of Service and our Privacy Policy and Return Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence.

To use the Services or make purchases, you may be asked to provide information such as your email address, billing address, payment details, and shipping address. You represent and warrant that all information you provide is correct, current, and complete.



You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to any other person.



SECTION 2 - OUR PRODUCTS & AVAILABILITY

We make every effort to display the colors, details, and packaging of our products as accurately as possible. However, actual packaging or card appearance may vary slightly due to device displays, lighting, or manufacturer packaging revisions.

All product descriptions and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time or limit sales quantities to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS AND CANCELLATIONS

When you place an order, you are making an offer to purchase. Packro TCG reserves the right to accept or decline your order for any reason at our discretion (including stock availability, suspected fraud, or pricing errors).

Your order is not accepted until you receive an order confirmation. Payment must be processed before an order is dispatched.

Due to market fluctuations inherent in Trading Card Games (TCG), cancellation requests after order placement may not be accommodated once processing has begun. Purchases are subject to return or exchange solely in accordance with our Return Policy. You represent that purchases are for personal use and not for unauthorized commercial exploitation.

SECTION 4 - PRICES AND PAYMENT

Prices, discounts, and promotions are subject to change without notice. Posted prices do not include shipping fees, customs duties, import taxes, or local clearance charges (which are the buyer’s responsibility, if applicable).

You agree to provide current, complete, and accurate billing and contact information. You represent and warrant that you are authorized to use the chosen payment method and that all charges will be honored by your financial institution.

SECTION 5 - SHIPPING AND RISK OF LOSS

All shipping and delivery dates provided are estimates only and are not guaranteed. Packro TCG is not liable for shipping delays caused by customs processing, postal carrier delays, or events beyond our reasonable control.

Title and risk of loss pass to you once products are handed over to the courier/carrier for dispatch.

SECTION 6 - INTELLECTUAL PROPERTY

All content included on or forming part of the Services—including text, graphics, logos, icons, images, product descriptions, video clips, and software—is the property of Packro TCG or its content suppliers and is protected by applicable international copyright, trademark, and intellectual property laws.

You may access the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any material from our website without prior written permission from Packro TCG.

Pokémon and all associated names, logos, and trademarks are registered trademarks of Nintendo, Creatures Inc., and GAME FREAK inc. Packro TCG is an independent retailer and is not directly affiliated with or endorsed by Nintendo or The Pokémon Company.

SECTION 7 - THIRD-PARTY LINKS & TOOLS

Certain content, tools, or links available via our Services may include materials from third parties (e.g., payment gateways or tracking providers). We are not responsible for examining or evaluating third-party content and shall have no liability or responsibility for any third-party materials, websites, or services.

SECTION 8 - USER FEEDBACK AND SUBMISSIONS

If you submit reviews, feedback, ideas, or suggestions ("Feedback") to us, you grant Packro TCG a perpetual, royalty-free, worldwide license to use, publish, and distribute such Feedback in any medium for operational or promotional purposes.

You agree that your Feedback will not violate any third-party rights, contain illegal or defamatory material, or transmit malicious code/viruses.

SECTION 9 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate at any time without prior notice (including after an order has been submitted).

SECTION 10 - PROHIBITED USES

You are prohibited from using the site or its content:

  • For any unlawful purpose or to solicit others to perform illegal acts;

  • To violate any international, federal, or local regulations, laws, or ordinances;

  • To infringe upon or violate our intellectual property rights or those of others;

  • To upload viruses, malicious code, or scrape data using automated bots or scrapers;

  • To attempt to bypass security features or interfere with the proper working of the Services.

We reserve the right to terminate your access or cancel orders if you engage in prohibited uses.

SECTION 11 - DISCLAIMER OF WARRANTIES

The Services and all products provided to you through the store are provided on an "as is" and "as available" basis without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, or durability, to the fullest extent permitted by law.

SECTION 12 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, in no case shall Packro TCG, our directors, officers, employees, affiliates, agents, contractors, or service providers be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products purchased through the Services.

SECTION 13 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Packro TCG, our affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, or costs (including legal fees) arising out of your breach of these Terms of Service or your violation of any law or third-party rights.

SECTION 14 - SEVERABILITY & ENTIRE AGREEMENT

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions. These Terms constitute the entire agreement between you and Packro TCG regarding your use of the Services.

SECTION 15 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.

SECTION 16 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

SECTION 17 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: