Legal notice

Last updated: August 13, 2026

1. Information About Us

This website (packrotcg.com) is operated by Packro TCG.

  • Trading Name: Packro TCG

  • Official Contact Email: contact@packrotcg.com

  • Official Website: https://packrotcg.com

  • Core Business: Retail & Wholesale of Trading Card Game (TCG) products, card protection supplies, and collectibles.

2. Dual-Warehouse Operations

Packro TCG operates a dual-fulfillment framework to serve global markets:

  • UK Hub: Oversees United Kingdom & European fulfillment and distribution.

  • Macau Hub: Oversees Asia-Pacific fulfillment and regional shipping.

3. Intellectual Property & Trademarks Notice

  • All original website design, text, graphics, logos, and custom graphics are intellectual property owned by Packro TCG.

  • Trademarks & Copyrights Notice: Pokémon and Pokémon character names are trademarks of Nintendo, Game Freak, and Creatures Inc. All other TCG product logos, names, and images featured on this website are trademarks and/or copyrights of their respective owners (e.g., Nintendo, The Pokémon Company, Bandai, Konami).

  • Packro TCG is an independent retailer and distributor and is not directly endorsed, affiliated with, or sponsored by Nintendo, The Pokémon Company, or GAME FREAK inc.

4. Liability for Content & External Links

  • Content: While we make every effort to keep the information on our website accurate and up to date, Packro TCG assumes no liability for the absolute timeliness, accuracy, or completeness of the provided information.

  • External Links: Our website may contain links to third-party websites (e.g., social media platforms, postal carriers). We have no control over the content of external sites and cannot assume any liability for third-party content. The respective operator of linked sites is always responsible for their content.

5. Online Dispute Resolution (EU & UK Customers)

If you have any issues or disputes regarding an order, please contact our customer support team first at contact@packrotcg.com so we can resolve it directly.

For customers residing in the European Union or United Kingdom, if a dispute cannot be resolved directly, you may be eligible to submit your dispute to an independent Alternative Dispute Resolution (ADR) body or platform recognized in your local jurisdiction.